FAQ2025-01-17T16:09:06+00:00

Questions and answers about working with Softsylvania IT

Can Softsylvania take on short-term projects?2025-01-01T18:45:01+00:00

Yes, we are flexible and can deploy teams at short notice to support urgent projects if needed.

What technologies does Softsylvania use?2025-01-01T19:02:06+00:00

Below you will find an overview of the competencies and services offered by Softsylvania. The company is your reliable IT service provider for various technologies and industries.

Java

Java, J2EE, Hibernate, Apache, Struts/Spring, JSP/Taglibs, JSF, Tomcat/Jboss/Resin, Servlet, Portlet, EJB, Swing, AWT, Java 2D, Java Mobile

.NET

C#, ADO.NET, ASP.NET, WPF, WCF, WF, LINQ, NHibernate

Testing

Selenium, Mozmill, Tosca, SAP TAO, UFT, Soap UI, Jmeter, Instruments, UI Automator, Robotium, Auto IT, Cucumber

SAP

ABAP/4, ABAP OO, SAP HANA, SAP/4HANA, SAP HANA Cloud Platform, Workflow, Web Technologies: UI5, Web-Dynpro, ITSInternet, Transaction Server, BSP-Business Server Pages

Embedded

C/C++, Python, Perl, LabView, CAPL, AUTOSAR, EB, CANoe, CANape, Doors, EA, Cantata, Tessy, Jira, GIT, Jenkins, Infineon, NXP and Renesas

UI/UX

ASP.NET, PHP, Java, HTML5, Web Services, Flash/Action Script, SharePoint, WebGL, NodeJS, Angular

Mobile

iOS, Android, Windows Phone 8, Firefox OS, HTML5, Titanium, Xamarin, Sencha Touch, PhoneGap, jQuery Mobile

Cloud and more

Docker, AWS, Azure, QlikView, Google Cloud, Salesforce, Microservices, Cybersecurity, Python 8, Ansible, Analytics, BI. Legacy: Cobol, Natural Adabas, CICS, JCL, DB2 und hierarchische Datenbanken

How much experience does Softsylvania have?2025-01-01T18:29:32+00:00

Softsylvania and its management have more than 20 years of experience in the IT industry and have successfully implemented numerous projects for customers in various industries.

What language skills do Softsylvania employees have?2025-01-01T18:30:23+00:00

Our teams are fluent in English and German, ensuring smooth communication with our customers.

What industry expertise does Softsylvania have?2025-01-01T18:33:39+00:00

We have particular experience in industries such as:
• Automotive industry
• Financial services
• Healthcare
• Telecommunications
• E-commerce
• Public Sector

How long is the training period?2025-01-01T18:34:14+00:00

The training period varies depending on the project complexity, but is typically 1 to 2 weeks to ensure our team understands your specific requirements.

What is onboarding like at Softsylvania?2025-01-01T18:34:57+00:00

Our onboarding process includes:

  • Introduction to the project goals and requirements
  • Getting to know the relevant stakeholders
  • Setting up the necessary tools and access
  • Regular coordination at the beginning of the collaboration

The onboarding process can also be carried out at the customer’s location.

What does the Softsylvania Rate Card include?2025-01-01T18:35:51+00:00

Our Rate Card offers transparent pricing structures that vary depending on the qualification level and experience of the specialists deployed. For detailed information, please contact us directly.

How long are the contract terms?2025-01-01T18:36:35+00:00

We offer flexible contract terms tailored to the needs of our customers:

From short-term projects to long-term partnerships.

What happens if a Softsylvania employee resigns?2025-01-01T18:37:04+00:00

In such cases, we ensure a seamless transition by providing a qualified replacement and effectively transferring knowledge to avoid project delays.

How are vacation, sickness and holidays taken into account?2025-01-01T18:37:36+00:00

We plan resources in advance to ensure project schedules are met despite absences. We inform our clients in a timely manner about national holidays and planned vacations.

How does the collaboration with Softsylvania work?2025-01-01T18:38:07+00:00

We offer both remote collaboration and onsite support, depending on our clients' needs and preferences.

How is the customer involved in the employee selection process?2025-01-01T18:38:39+00:00

Our selection process includes several phases:

  • Phase 1: Pre-selection of suitable candidates by Softsylvania
  • Phase 2: Introduction of candidates to the client
  • Phase 3: Joint interviews and final selection decision
What opportunities for exchange are there during the project?2025-01-01T18:39:09+00:00

We use various communication channels such as email, phone calls, video conferences and project management tools to ensure continuous exchange and transparency throughout the entire project.

In addition, 360-degree feedback discussions take place regularly.

How is the work documented?2025-01-01T18:39:48+00:00

We use tools like Jira, Trello, and Asana to keep project progress transparent. Regular status reports and meetings ensure you're always up to date.

Our employees usually use the customers' tools.

How is the quality of the work ensured?2025-01-01T18:40:19+00:00

We rely on established quality assurance processes, including automated and manual testing, peer reviews, and clear acceptance criteria.

Can the team be adjusted after the project has started?2025-01-01T18:41:04+00:00

Yes, we offer flexibility in team composition so that additional resources can be added or existing ones can be subtracted.

How is data protection ensured?2025-01-01T18:41:31+00:00

Softsylvania is GDPR compliant and committed to strict data protection policies. Confidential data is handled only with encryption and secure access rights.

What security measures does Softsylvania offer?2025-01-01T18:41:54+00:00

We use firewalls, regular security updates, and access controls to protect your data and projects.

What happens to the data after the project is completed?2025-01-01T18:42:20+00:00

All data will be securely deleted or transferred to you after the end of the project in accordance with the contractual agreements.

Can team capacities be scaled as needed?2025-01-01T18:42:53+00:00

Our teams can be quickly expanded or reduced depending on project needs.